We're here to help
If rising costs are making it harder to keep up, it’s okay to ask for support early.
We’ll listen first, and work with you to understand what might help — without assumptions or judgement.
Get in touch for support.
Check where your money is going
You don't have to do a full budget right now, but check your recent spending and see exactly what's going out of your account.
Think about what's necessary, and what you could reduce — are there any subscriptions you can go without? Can you be smarter with food spending?
There might be a few changes you can make today to give you immediate relief in the next couple of weeks.
Pause or reduce repayments
Home loans
If you're struggling to make your home loan repayments, talk to us.
There are a few things we can do to help lighten the load, such as:
- Reducing your repayments to the minimum regular amount
- Restructuring your loan
- Extending your loan term
- Temporary interest-only repayments
Sometimes, having a bit of breathing space now can mean you end up paying more over the long term, but we'll help you make the best decision for your circumstances.
Use our repayments and structuring calculator to see what impact different changes would make.
Credit cards
If you’re worried about not being able to meet your credit card payments, get in touch to see if you can set up a payment plan.
If you’re in financial hardship
Get in touch with us sooner rather than later if you feel like you’re in over your head with debt and financial worries. Our team will work with you or someone authorised to speak for you, to find a solution.
See our financial hardship page for more information.
Build up reserves while you can
If you’re working but you're worried about job security, now's the time to put any money aside that you can. Strip back your spending to the bare necessities and build up as much as you can, as quickly as you can, in an emergency fund. A few weeks of cutting back can give you peace of mind later on.
Treat your savings like a bill that has to be paid, rather than an afterthought. Set up an automatic, recurring transfer so that your emergency fund grows each time you get paid.
Talk to a financial mentor for long-term progress
As well as talking to us, think about whether you want to seek financial advice.
A financial mentor can go through your finances with you, give you advice on where you might be able to cut your spending or save some money and help you set up a budget.
Money Talks offers free budgeting advice. It’s run by the national charity FinCap and is supported by the Ministry of Social Development, so it’s an organisation you can trust. The Citizens Advice Bureau can also help you find local budgeting services to help you sort out your finances.
This page provides general information and isn't intended as regulated financial advice. To review your specific situation and financial requirements please talk to one of our Kiwibank Representatives or your Financial Adviser.