Guides and tips for managing your insurance
Need to make a claim?
We know if you need to make an insurance claim, it's because life hasn't gone to plan. The claims team can talk you through the process and help make it as simple as possible.
To get the best experience on Kiwibank.co.nz, please use a supported browser.
Over the summer break, our contact centre and branch hours may differ to usual hours. Payment times may vary over the holiday period. During this busy period please stay vigilant and be cautious of scam activity.
We know if you need to make an insurance claim, it's because life hasn't gone to plan. The claims team can talk you through the process and help make it as simple as possible.