Increase in scam activity

We're seeing a rise in scams, including emails and phone calls pretending to be from Kiwibank and other reputable businesses. See latest scams.

Credit, EFTPOS & Visa Debit Card help

Get the most out of your credit, EFTPOS & Visa Debit Card with our how to guides to ensure your card is safe, secure and working for you.

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Get started

Order or apply for a card

Activate a card

Set or change a card PIN

Understand a credit card statement

Block gambling transactions

Manage a card

Manage a lost or stolen card

Block & unblock a card

Replace a card

Pay a credit card

Change a credit card limit

Dispute a transaction

Add another cardholder

Change a credit card type