Add, edit or delete a payee

Add a new payee

1. Log into internet banking
2. Click 'Pay & Transfer' at the top of the screen
3. Select 'Saved payees'
4. Click 'Add someone new'
5. Enter the account number
6. Enter the account owner name
7. If available, click 'Check payee details'*
8. Enter the statement details
9. Click 'Next page'
10. Click 'Add payee'.

*Only some customers will have this service. Find out more about Confirmation of Payee.

Add a business as a new payee

For some businesses or organisations we already have their account details so you won't need to manually enter them. If you can't find the business you're looking for, you'll need to add them as a new payee.

1. Log into internet banking
2. Click 'Pay & Transfer'
3. Select 'Saved payees'
4. Click 'Add a biller'
5. Enter the business name
6. Click 'Search'
7. From the search results, click the business you're wanting to add
8. Enter the payee description
9. Enter the statement details
10. Click 'Next page'
11. Once you've checked the details are correct, click 'Add payee'.

Edit an existing payee

1. Log into internet banking
2. Click 'Pay & Transfer'
3. Select 'Saved payees'
4. Click 'Edit' on the payee you'd like to edit
5. Update the details
6. If available, click 'Check payee details'*
7. Click 'Next page'
8. Once you've checked all the details are correct click 'Save changes'.

*This service won't be available to all customers straight away, find out more about Confirmation of Payee.

Delete a payee

1. Log into internet banking
2. Click 'Pay & Transfer'
3. Select 'Saved payees'
4. Click on the bin next to the payee you'd like to delete
5. Click 'Remove saved payee'.