Verify your identity using your smartphone

If you're new to Kiwibank, you can verify who you are by using ID Checker on your smartphone.

ID Checker saves you time

There’s no app to download and no need to go into a Kiwibank branch to verify your identity.

When you can use ID Checker:

  • To join Kiwibank online
  • When applying for a credit card
  • If a Kiwibank staff member sends you the ID Checker text

To use ID Checker, you need:

Using ID Checker

If you’ve chosen to verify your identity using ID Checker, get started with these simple steps.

  1. 1
    Tahi

    You'll receive a text - from 8179 - with a link to ID Checker within one business day*.

  2. 2
    Rua

    Click the link in the text message and make sure you have your acceptable form of identification handy.

  3. 3
    Toru

    ID Checker will walk you through the steps - capturing your chosen acceptable form of identity, entering your address and using the camera on your phone to take a selfie.

After you’ve finished, we'll let you know if you've been successfully verified.

If you don't receive a text message from 8179 within one business day, you'll need to contact us. Call us on 0800 113 355 and we’ll send you a new text message with a link to ID Checker.

Usually ID Checker is all you’ll need to confirm your identity. Sometimes there are exceptions where we’ll need you to provide more details. If we do require more details from you after you've completed ID Checker, we'll contact you directly.

*It may take longer if you're applying for a credit card.

Acceptable forms of identification through ID Checker

New Zealand acceptable forms of ID:

  • New Zealand passport
  • New Zealand driver licence

Non-New Zealand passports from the following countries are accepted through ID Checker:

  • Australia*
  • China
  • Fiji
  • Germany
  • India
  • Japan
  • Malaysia
  • Philippines
  • Samoa
  • United Kingdom of Great Britain and Northern Ireland
  • Vietnam

For non-New Zealand passports, we’ll also need to view and retain a copy of your visa. Visas accepted:

  • Resident visa
  • Student visa (with proof of enrolment to a New Zealand institute)
  • Work visa e.g. working holiday visa.

*No visa required for Australian passports.

Download our How to use ID Checker guide for detailed step-by-step instructions on how to use ID Checker.