Types of scams

Scams are becoming a lot more sophisticated and harder to detect, meaning that anyone can fall for them. The best way you can keep yourself safe is to be aware of common types of scams, and how these scams work.
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Latest scams

Scams are designed to trick us and are becoming increasingly sophisticated and harder to spot. Learn more about some of the latest scams that our Customer Protection tīma (team) have detected.

Impersonation scams

Have you received a phone call or a text message from someone claiming to be us or another well known organisation? If so, it could be a scam.

Investment scams

No matter if you’re a seasoned pro or a new investor, we’re all vulnerable to being scammed. Here’s where to learn more about the different types of investment scams, including cryptocurrency scams, and how to keep yourself safe.

Online sellers & buyers

Found tickets to a sold-out show or something online for a bargain? There's a chance the offer might be too good to be true.

Phishing, suspicious emails & text messages

Keep an eye out for suspicious emails or text messages, and protect yourself from threats to your computer and mobile phone.

Card fraud

Card fraud is when someone obtains your card information for fraudulent use. Here are the most common ways criminals get their hands on your card data, and how you can protect yourself.

Romance scams

It starts with some innocent online flirting and banter but could end with you having your bank accounts drained. Learn more about romance and relationship scammers and the red flags to look out for.

Altered invoice scams

An altered invoice scam can be difficult to recognise. Learn more about this type of scam and how to keep yourself safe if you're a business or paying an invoice.

Identity theft

Learn how to protect your personal details like your date of birth or address to prevent fraudsters from stealing yours.