Set up Google Pay
1. Open our mobile app
Open the Kiwibank Mobile App. Our mobile app is free to download on Google Play.
2. Choose 'Cards' menu
Tap on ‘Cards’ at the bottom of the screen.
3. Select a card
Choose a card you'd like to add to Google Pay.
4. Add to Google Pay
Tap 'Add to Google Pay' on the card you have chosen.
5. Follow the prompts
Follow the prompts to complete the process. Repeat steps 2-5 for each card you'd like to add.
6. You're all set up
Your card is now all set up for Google Pay, now you can use it in-store, in apps and online.
Commonly asked questions
All Kiwibank Visa Debit and credit cards, including cards linked to business accounts, can be used with Google Pay.
You'll need an Android device that's Android 7.0 or higher. Google Pay is also available on some Fitbit and Wear OS devices. For more information about if your device is supported and updated, see your provider's support resources:
Use Google Pay wherever you see the contactless payment symbol and/or the G Pay logo.
Google Pay doesn't share your card details, so your payment information stays safe.
You can see your Google Pay transaction history in the Google Wallet app on your Android device.
If you've started to add a card in the mobile app but didn't complete the process, you can continue the set up within Google Wallet.
- Open your Google Wallet
- Select the Kiwibank card
- Select 'Complete Verification'
Yes, you can continue to use Google Pay wherever you see the contactless payment symbol.
You should contact us prior to leaving New Zealand so we can better protect your accounts and cards while you're away. You can:
- Notify us using the mobile app – go to 'More', click 'Settings', then click 'Overseas Travel'
- Send us a secure message within internet banking
- Call +64 4 473 1133.
There's no specific transaction limit for Google Pay transactions on Kiwibank credit cards, however you'll need to stay within the daily Kiwibank Visa Debit Card purchase limit if you're using your Visa Debit Card to pay for your purchase.
In most cases, if your card is linked up to your Google Wallet, your Google Pay transactions will continue to work - but it will depend on whether your card is lost, stolen or damaged.
Debit card
- Lost, stolen or damaged - you can continue to use Google Pay without any issues.
Credit card
- Lost or stolen - you'll need to wait two business days, from the day you report your card either lost or stolen, before making a Google Pay transaction.
- Damaged - you can continue to use Google Pay without any issues.
Once your new card arrives, you'll still need to make a purchase by inserting the card before you can make contactless payments with your physical card.
Download the Kiwibank Google Pay Terms & Conditions.
Google, Android, Google Pay, Google Wallet and other marks are trademarks of Google LLC.