Help with your banking needs
Local for Kiwibank
We partner with retailers across New Zealand to provide our services in more locations, reflecting the vital role of banking in our communities.
Business Hubs
We have business support teams and business bankers based at our regional offices to provide specialist expertise, or we can come to you.
Regional banking hubs
Our local banking hubs, located in Martinborough, Opunake, Whangamata, Stoke and Twizel offer the below basic banking services:
- Smart ATM: Cash withdrawals and cash/coin deposits.
- iPads: To access our website and internet banking.
- Phones: To call our contact centre.
- Change machine: Change notes and coins, available at Whangamata.
- Banking specialists: Appointments are available on selected days in Opunake, Whangamata, Stoke and Twizel. To book an appointment with a banking specialist at these locations please talk to the concierge in the banking hub.
If you're seeking other banking services or financial advice, we'll help you with internet banking or put you in touch with someone at our contact centre who can help.
Branch opening hours
Find locations and opening hours for our branches throughout the country.
Banking online
There are plenty of safe, secure and convenient alternative options to do your banking, including online banking, our mobile app or phone banking.
Verifying your identity
You can verify your identity and address from anywhere using your smartphone, or in person at one of our branches.