How to spot & report scams
What to do if you've been scammed
If you think you might have clicked on a suspicious link or downloaded something dodgy, here’s what to do next.
Types of scams
The best way you can keep yourself safe is to be aware of common types of scams, and how these scams work.
Latest scams
Learn more about some of the latest scams that our Customer Protection tīma (team) have detected.
Ways we can support you
New to banking online?
If you’re new to internet and mobile banking and would like support, we can help you to get set up and do your banking online. Please fill out our digital banking support form and we’ll get in touch as soon as we can.
Financial hardship and assistance
If you’re going through financial hardship we may be able to help you. Please don’t be afraid to talk to us – the sooner you do, the sooner we can work out what we can do to help.