You're right, it's a scam!

Nice spotting. If you receive a text message including a link and request for urgent action, take a moment to ask yourself... is it really real?
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Ways to avoid text scams

  1. 1
    Tahi

    Pause

    Stop and think before clicking a link.

  2. 2
    Rua

    Check the web address (URL)

    If the text claims to be from a legitimate business:

    • Check that the included link matches the URL of the official website
    • Check the URL is spelt correctly
  3. 3
    Toru

    Not sure?

    If in doubt, don't click.

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What to do if you've been scammed

Anyone can fall for a scam. If you suspect that you've been scammed, get in touch with us as soon as possible.

Get in touch

Call us on 0800 113 355 (or +64 4 473 1133 from overseas) if you think you've been scammed.

Report suspicious activity

If you think you’ve been sent an email that doesn’t look like it’s from us, forward it to suspicious.email@kiwibank.co.nz.