You're right, it's a scam!

Nice spotting. Before you transfer money or personal details for an online marketplace transaction, take a moment to ask yourself... is it really real?
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Watch out for

Ways to avoid online marketplace scams

  1. 1
    Tahi

    Pause

    Take a moment to consider what's on offer. If it seems too good to be true, it probably is.

  2. 2
    Rua

    Check the buyer or seller profile

    A new or incomplete profile can be a red flag. Review the available details and look for any signs that could indicate it's not linked to a real person.

  3. 3
    Toru

    Check the feedback

    Check the buyer or seller’s feedback. If it’s bad, don't risk it.

  4. 4
    Whā

    Ask questions

    Ask the seller questions about the item for sale. If you’re not happy with the answers, don't proceed with the transaction.

Prize draw now closed

Thank you to those who participated in the ScamSpotter email series and prize draw. For more information see the terms and conditions.

What to do if you've been scammed

Anyone can fall for a scam. If you suspect that you've been scammed, get in touch with us as soon as possible.

Get in touch

Call us on 0800 113 355 (or +64 4 473 1133 from overseas) if you think you've been scammed.

Report suspicious activity

If you think you’ve been sent an email that doesn’t look like it’s from us, forward it to suspicious.email@kiwibank.co.nz.