Key features & benefits
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Accept Visa and Mastercard® payments online, anytime.
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Select from a range of secure payment solutions.
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Choose your preferred payment gateway to provide your payment solution.
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View and track payments in real time through your merchant portal.
Online payment solutions
We can help you choose an online payment solution that meets your business' needs.
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Web payments
Accept card payments from your customers through a secure hosted payment page on your website. You'll be able to integrate a shopping cart with the payment page if you choose to.
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Virtual payments
Securely take payments over the phone or via mail with a virtual terminal by entering your customer's card details into a secure online payment form.
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Recurring card payments
Set up payment plans so your customers can pay subscriptions or pay off larger bills/purchases in smaller, more manageable payments. Depending on your payment gateway, you can usually include your company logo on the recurring authority forms.
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Invoice payments
Collect payments by including a secure payment link in the email or invoice you send to your customers. When a customer clicks the link to make a payment, they'll be directed to your own online payment page, hosted by your payment gateway. Depending on your payment gateway, you can include your company's logo on the payment page.
Set up your merchant facility
You'll need to set up a merchant facility to accept payments. Your merchant facility will integrate with the payment solution/s you choose, giving you the ability to accept card payments online.
To set up a merchant facility, complete our application form and email it back to our team.
Choose your payment gateway
Select your own payment gateway to provide your chosen payment solution. We work with EFTPOS New Zealand to bring you an omni-channel payment experience. Find out more about EFTPOS New Zealand's online payment solutions at eftpos.co.nz.
If you prefer to use another payment gateway you can do so and we'll link your Kiwibank merchant facility to your preferred payment solution.
Staying safe online for merchants
Accepting card payments
If your business processes card transactions, you'll need to comply with the Payment Card Industry Data Security Standard (PCI DSS).
Avoiding card fraud
Learn how your business can minimise the risk and cost of fraudulent card transactions.
Keeping safe online
We take protecting you and your money seriously. Take a look at the measures we have in place when you're banking online.
Talk to us
If you’d like to get set up with an online payment solution, set up a merchant facility, or if you’d just like to find out more, get in touch with our business banking team.
Enquire online
Complete our online form and one of business banking specialists will get back to you within one to three working days.
Enquire onlineApply now
Fill out an application form to apply for a merchant facility and email it to our merchant services team.
Apply nowCall us
Call our merchant services team on 0800 233 824, or +64 4 803 1646 if you’re calling from overseas, Monday - Friday: 8am - 4.30pm.
Kiwibank may be paid a commission by EFTPOS New Zealand. EFTPOS New Zealand Terms and Conditions apply.
Kiwibank Merchant terms and conditions apply. Download the Kiwibank Merchant Agreement.