Key features & benefits
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Collect regular payments from your customers and clients, without them having to remember to make them.
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You control the date and amount of payments.
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Add reference fields so you can easily reconcile accounts.
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Makes it easier to spot failed payments.
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Reduce admin and reconciliation time.
How it works
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Suitability
Direct debit services are ideal for businesses that process a minimum of 250 customer payments a month and already have processes in place for managing customer payments.
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Signing up customers
Each of your customers will need to sign a direct debit authority form that authorises you to take money from their account.
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Eligibility and costs
You need to have a Kiwibank business banking account as well as a satisfactory credit rating and good account conduct. Bulk payment fees apply but costs may vary depending on your requirements. Talk to us to find out more.
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Managing your direct debits
You can manage your direct debit transactions through internet banking for business. If you use accounting software, talk to us about uploading files directly into internet banking for business.
Talk to us
If you'd like more information about setting up direct debit services or our other business payment solutions, get in touch with our business banking team.
Enquire online
Complete our online form and one of business banking specialists will get back to you within one to three working days.
Enquire onlineCall us
Call our merchant services team on 0800 233 824, or +64 4 803 1646 if you’re calling from overseas, Mon – Fri: 8am – 4.30pm.