Step-by-step internet banking guides

Learn the basics of internet banking. Watch our videos from the comfort of your own home, or download and print our guides for easy reference – whichever you prefer.

How to set up internet banking

If you're not registered for internet banking, you'll need to give us a call on 0800 113 355 before you'll be able to set up your internet banking. If you're registered, learn how to set up internet banking and take control of your finances. You can also download our how to set up internet banking guide.

Video tile - set up internet banking digital education hub May19

How to view account and balances

It’s quick and easy to check your balance and see your different accounts. You can also download our how to view accounts and balances guide.

Video tile - view account balances digital education hub May19

How to download and print bank statements

Follow our step-by-step instructions to download and print your bank statements.

How to order a Visa Debit Card

Watch the video below for a guide on how to order a new Visa Debit Card in internet banking.

order_debit_card_internet_banking_content_video

How to make payments

Follow our step-by-step instructions for how to make a payment. For automatic payments or paying your credit card bill you can watch the below videos or you can download how to edit automatic payments guide.

Edit an automatic payment

Need to change an automatic payment? There’s no need to go to a branch, it's easy to do in internet banking.

edit an automatic payment video

Pay your credit card bill

It's easy for you to pay your credit card bill in Kiwibank Internet Banking.

pay_credit_card_bills_internet_banking_content_video