Common searches
Find your access number
Learn how you can find your access number.
Set up online banking
Register and set up your banking within the mobile app or internet banking.
Reset internet banking password
Reset or change your internet banking password.
Pay someone overseas
Send money directly into a bank account overseas.
Activate a debit, credit or EFTPOS card
Activate a brand new or replacement card.
Update contact details
Update your phone number, postal and email address.
How to spot & report scams
Latest scams
Learn more about some of the latest scams that our Customer Protection tīma (team) have detected.
Types of scams
The best way you can keep yourself safe is to be aware of common types of scams, and how these scams work.
What to do if you've been scammed
If you think you might have clicked on a suspicious link or downloaded something dodgy, here’s what to do next.
Let's get you thriving
Whether you're just getting started, paying off debt, or saving for your future, we have tools, guides and resources to help you get on top of your money.