Visiting a branch
Use our handy branch and ATM finder to find your nearest branch location and check opening hours and services available.
You don't always need to go into a branch to do your banking. We've made it easy to bank online. If you'd like to join Kiwibank and open an account, you can easily join online.
Services available in branch
During our branch opening hours, you’ll be able to do the usual over the counter services as well as meet with our banking specialists.
Outside of the regular opening hours, you’ll still see our people in the branch working with customers from all around the country over the phone, online or meeting in person.
Below is a list of our services, which may vary slightly based on the branch. We recommend checking the services available at your nearest Kiwibank location as some of the services differ between branches and Local for Kiwibank.
Manage your banking
- Verify identity or address
- Update personal details
- Set up and support for digital banking
- Order, stop or replace card
- Load or change PIN
- Transfer funds
- Transfer money overseas
- Request bank statements
Cash handling
- Deposit cash
- Withdraw cash
A small number of our branches do not have over-the-counter transaction processing. However, you can self-serve using Smart ATMs.
Talk to a specialist
- Book an appointment with one of our home loan specialists