Due to the recent earthquakes, our Wellington contact centre has been temporarily closed. While we do have contact centres elsewhere in New Zealand, you might experience delays in reaching us via phone, email or other normal channels. We realise that this can be a hassle, and we want to thank you for your patience.
While we’re working with reduced capability, we ask that you not call our contact centre unless it’s urgent, This helps us keep the lines clear for people who need to talk to us immediately.
The large majority of day-to-day banking needs can be taken care of by our internet banking and mobile app service. For example, you can: