Fraud & scam hub

Fraud and scams are becoming more sophisticated and harder to recognise. Learn about common scam types, how to protect yourself, and what to do if it happens to you.
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Get informed & stay safe

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How we protect you

Learn about the many ways we protect you and your finances.

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How to protect yourself

Simple actions can significantly improve your online and financial security.

Learn more

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I've been scammed

Acting quickly can help to reduce the impact of scams.

Take action now

Scams to look out for

Guide

Latest scams
Guide

Impersonation scams
Guide

Investment scams
Guide

Online sellers & buyers
Guide

Phishing, suspicious emails & text messages
Guide

Card fraud
Guide

Romance scams
Guide

Altered invoice scams
Guide

Identity theft
Guide

Computer & mobile threat
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How to stay safe from scams & fraud

Watch this video to educate yourself on six key tips to help keep you protected from scams and fraud.

What to do if you've been scammed

Anyone can fall for a scam. If you suspect that you've been scammed, take action immediately.

Take action

If you've been scammed, move quickly. See what steps to take to help reduce the impact.

I've been scammed

24/7 support

Fraud and scam support is available around the clock. Call 0800 113 355 or +64 4 473 1133 from overseas.

0800 113 355

Protect yourself

Simple actions can significantly improve your online and financial security.

What you can do

Helpful resources